Question: I forgot to add an assessment for an exited family. How can I get this added?
Answer: You will have to reactivate the family and the child to enter this data. To reactivate, go to the Family tab, and on the left, click on "Non-Actives" ---> Exited Families. The date range will default to 07/01/2016 - today, so if the family exited prior to 7/1/16, you may need to change that first date. You can use the "Search" field in the upper right corner to search for the guardian by name. Once they come up in the list, click the green Reactivate button. It will ask you for the current start date. You will need to reactivate the Child as well. Use the same steps under the Children tab.
Once the family/child is active, you can now enter the data that was missed. Be sure to double-check your dates! Once the data has been entered, you can delete the Active status to take the family back to the original Exited status. Click on the Family Home link on the left and scroll to the bottom of the page to the Family Enrollment History. You will see the "delete" icon on the right-hand side. Do not create a new status and exit the family again!